Web Development &
Digital Solutions
Built Clean. Operated Responsibly.
We build and operate custom systems that stay fast, reliable, and easy to change—so your tech behaves like a business asset.
Answer a few questions — we'll summarize your idea into a clear brief.
No passwords or sensitive data. Final requirements are confirmed by you.
Most projects start with Advisory if scope is unclear — otherwise Build, Care, or Retainer.
How We Work With You
Four engagements. Clear scope, clear ownership, no ambiguity.
Advisory & Clarity
Timeboxed, paid clarity that turns "maybe" into a decision — and a plan you can actually execute.
What you get
- Assessment of goals, constraints, risks, and dependencies
- Written deliverable: audit, roadmap, or build plan
- Clear recommendation: build, fix, phase, or pause
Not included
- Implementation work (that's a Build Project or Retainer)
- Open-ended access after delivery
Build Projects
Fixed-scope delivery for websites, apps, and systems — priced and planned before work begins.
What you get
- Defined scope, timeline, and acceptance criteria up front
- Phase checkpoints with approval gates
- Tested, deployed, and documented delivery
Not included
- Ongoing operations or hosting (requires a Care Plan)
- Unlimited changes after sign-off (handled via change order)
Care Plans
Operational ownership — tiered by what your application requires to run reliably.
What you get
- Tier eligibility set by application needs, not preference
- Monitoring, SSL, backups, incident response, monthly reporting
- Defined response expectations and boundaries per tier
Not included
- Feature development or redesign (use Retainers or Build)
- 24/7 on-call unless explicitly contracted under Enterprise terms
Development Retainers
Reserved monthly development capacity for ongoing changes — separate from operations.
What you get
- Monthly capacity with priority scheduling
- A team that stays familiar with your codebase
- Work across fixes, features, and improvements
Not included
- Infrastructure or hosting management (Care Plan covers this)
- Hour rollover month-to-month
Not sure where to start?
- Not sure? Start with Advisory — get clarity before committing.
- Need it built? Choose a Build Project — defined scope, defined delivery.
- Already live? Choose a Care Plan — stability and operations.
- Need ongoing changes? Choose a Retainer — reserved monthly dev capacity.
- High-risk, irreversible, or complex chain of failure? Enterprise / Custom Ops — standard tiers may not apply.
Capabilities
The disciplines behind every engagement.
Capabilities describe what we can do. Engagements define what you're actually buying.
Custom Websites
Custom-coded sites built for speed, clarity, and structure. No templates, no page builders.
- Responsive design
- SEO & performance foundations
- Analytics-ready structure
AI Solutions
AI tools that reduce manual work and improve decision quality. Scoped to your operations, not generic.
- Assistants & chatbots
- Workflow automation
- Integrations & reporting
Mobile Applications
Native or cross-platform apps for booking, loyalty, operations, and direct customer access.
- iOS & Android delivery
- Product flows & UX
- Push + backend integrations
Backend & Infrastructure
Compute, databases, and integrations designed for reliability. Observable, maintainable, no fragile complexity.
- APIs + databases
- Cloud deployment pipelines
- Monitoring + backups
Built on proven stacks
Built to be maintainable — not dependent on a single vendor or developer.
Why NØVÆON?
What sets us apart from theme builds and low-accountability delivery.
No Templates, No Shortcuts
We build custom systems from scratch. That means a codebase shaped around your business—not a theme, page builder, or recycled starter.
- Purpose-built codebase
- Brand-accurate UI
- No theme lock-in
Toronto-Based.
You get direct access to the builder—during North American business hours—with a process designed for remote collaboration and clear decisions.
- Direct communication
- Timezone-aligned delivery
- Clear checkpoints & approvals
Operational Clarity
We separate build work from operational ownership. Hosting, monitoring, backups, and response expectations live in explicit Care Plans—so you always know what we own, what you own, and what happens when something breaks.
- Clear engagement boundaries
- Defined response expectations
- Documented handoff options
Common Patterns
If you don't see your exact industry, that's fine. We build repeatable systems.
Regulated, high-risk, or mission-critical systems may require Enterprise / Custom Ops.
Hosting & Support
Plans structured around what your application actually needs.
Essential
For static sites, landing pages, and simple applications.
- SSL certificate management
- Uptime monitoring
- Monthly status reports
- Email support (2 business day response)
Managed
For apps with databases and third-party integrations.
- Everything in Essential, plus:
- Database hosting & backups
- API and backend hosting
- Priority support (1 business day response)
Full Care
For business-critical applications needing regular attention.
- Everything in Managed, plus:
- 2 hours maintenance time/month*
- Same-day critical issue response
- Proactive performance monitoring
*Hours do not roll over
See detailsAll prices in CAD.
Need more? Enterprise and custom operations are available for high-availability and mission-critical systems.
How We Work Together
From first call to operational handoff — here's how engagements move through our pipeline.
Discovery Call
A short call to understand what you need, what you've tried, and where ambiguity exists. We use this to determine which engagement type fits — Advisory, Build, Care Plan, or Retainer — before anyone commits to anything.
Strategy & Proposal
If the scope is clear, you get a fixed-price proposal with deliverables, timeline, and terms. If it's not clear — ambiguous requirements, high-risk systems, or undefined goals — we start with a paid Advisory engagement to define scope before quoting a build.
Solution Design
Before code ships, you review layouts, flows, and technical direction. Nothing moves to development without your sign-off. For complex systems, this phase also maps integrations, data models, and infrastructure decisions.
Development
Work happens in focused sprints with regular checkpoints. You see progress, flag issues early, and approve before we move on. Every component is built to be maintainable — not just functional at launch.
Testing & Launch
We run QA across devices and browsers, walk you through the system, and handle deployment. You get documentation on what was built, how it's hosted, and what to expect operationally.
Ongoing Support
After launch, operations and development are separate tracks. Care Plans cover hosting, monitoring, backups, and response expectations. Development Retainers cover ongoing feature work, changes, and improvements. Each has its own scope and terms — no bundling, no ambiguity.
Frequently Asked Questions
It depends on scope. A marketing site typically takes a few weeks; a full-stack application with integrations can take several months. You get a timeline in the proposal — or if scope is unclear, in the Advisory deliverable that precedes it.
Operations and development are separate tracks. Care Plans cover hosting, monitoring, backups, and response expectations. Development Retainers cover ongoing feature work and changes. Each has its own scope and terms.
Pricing reflects scope, operational responsibility, and risk — not hours or server costs. We quote after requirements are clear. If requirements aren't clear yet, we start with a paid Advisory to define them before committing to a number.
Yes. We're based in Toronto but our process is remote-first — video calls, shared project boards, and async updates. We operate during Eastern Time business hours. International clients work well as long as there's enough timezone overlap for decisions.
Care Plans are tiered by what your application needs to run reliably — not by preference. They cover hosting, SSL, uptime monitoring, backups, and defined response expectations. See the Hosting & Support section below for tiers and details.
Yes, but we start with an Advisory or audit to assess the current state. Some codebases are worth building on; others need to be replaced. We'll tell you which and why, then propose a Build or Retainer depending on what's needed.
Ready to Ship Something Solid?
Tell us what you're trying to ship and where you're stuck. We'll reply with the right next step: Advisory, Build, Care, or Retainer.